Terms & Conditions

This document outlines the terms and conditions that apply when users visit or make purchases through the Insomnia Cookies website. By using the site, individuals agree to comply with these terms and any related policies, including those regarding privacy and data practices.

By interacting with the website or contacting the company via email, users agree to receive communications electronically. These messages may be sent by email or displayed on the website, and they hold the same legal validity as physical written correspondence.

Insomnia Cookies also offers text messaging programs that include both promotional and transactional messages. By subscribing to these services, users consent to receive automated text messages sent to the phone number they provide. Participation is voluntary, and users are not required to subscribe to receive or complete a purchase. The messages may include special offers, updates, reminders, and other marketing content, with the frequency of messages varying depending on the subscription. Standard message and data rates may apply according to the user’s mobile plan.

Users can opt-in to these text message services through different methods, such as entering their phone number online or responding to a prompt. They have the option to opt-out at any time by following the provided instructions, usually by replying with a specific keyword. Once the opt-out process is completed, a confirmation message will be sent, and no further texts will be delivered unless the user re-subscribes. Users must ensure that the phone number they provide is correct and is under their ownership, and they should inform the company if their number changes.

The content available on the website, including text, images, software, and graphics, is owned by Insomnia Cookies or its licensors and is protected by intellectual property laws. Users are granted limited access to the website and its content solely for personal, non-commercial use. Reproduction, distribution, or commercial use of any materials without prior written permission is strictly prohibited. Trademarks associated with Insomnia Cookies may not be used in ways that could cause confusion or damage to the brand.

The website is primarily intended for users in the United States. Individuals from other regions who access the site do so at their own risk and must comply with the relevant local laws.

Certain features of the website may require users to create an account. Users are responsible for keeping their account credentials confidential and for any activities carried out under their account. The company retains the right to suspend or terminate accounts, deny services, or cancel orders at its discretion. Users under the age of 18 may only access the website with the supervision of a parent or guardian.

Users may submit content, such as reviews, comments, or suggestions, as long as the content is legal and does not infringe on the rights of others. By submitting such content, users grant Insomnia Cookies broad rights to use, modify, and distribute the material without compensation. The company may choose to monitor or remove content but is under no obligation to do so.

Customers should be aware that products may contain allergens or be made in facilities where allergens are present. The company does not guarantee that any products are allergen-free, and it advises caution for individuals with food sensitivities.

All purchases are typically final, with customers only eligible for refunds or adjustments if an issue with their order is confirmed. Customers must report any problems within a specified timeframe. Ownership of the product transfers to the customer once the items are handed over to the delivery carrier.

The website and its services are provided “as is” without any guarantees of continuous operation or error-free performance. The company disclaims liability for any damages arising from the use of the site, including indirect or consequential damages. In any case, the company’s total liability is limited to a specific amount as outlined in the terms.

Users agree to indemnify Insomnia Cookies for any claims, damages, or legal costs arising from misuse of the website or violation of these terms. Any disputes will be governed by the laws of the state of New York and resolved through arbitration, except for cases involving intellectual property rights, where legal action may be pursued in court.

The company reserves the right to modify these terms and related policies at any time. Continued use of the website after such changes indicates acceptance of the updated terms.