Accessibility Statement

Insomnia Cookies is committed to making sure that its digital platforms, including its website and mobile apps, are accessible to everyone, regardless of their abilities. The company prioritizes digital inclusivity, aiming to ensure that all users can easily navigate, interact with, and purchase from its services without facing any obstacles. This commitment is a reflection of the brand’s dedication to providing an equitable experience for all users, ensuring that content, features, and services are available to everyone.

To achieve this, Insomnia Cookies follows widely recognized accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1, at Levels A and AA, and adheres to the requirements set forth by the Americans with Disabilities Act (ADA). These guidelines serve as established benchmarks that focus on making digital content more accessible to users with disabilities, ensuring that it is perceivable, operable, understandable, and robust. By aligning its digital presence with these standards, the company ensures that users who rely on assistive technologies—such as screen readers, keyboard navigation, or other adaptive tools—can easily use its website and apps.

Insomnia Cookies consistently reviews and monitors its digital platforms to maintain and improve their accessibility. This ongoing evaluation is carried out by both internal teams and external experts who conduct accessibility testing and assessments. Through these reviews, the company is able to identify any potential issues and address them proactively. This process is part of their commitment to not only meeting the current accessibility standards but also adapting to new best practices and technological advancements in the field.

Customer feedback is also a crucial part of the company’s accessibility efforts. Insomnia Cookies actively encourages users to provide input on their experiences and suggest ways to improve accessibility. If users face any difficulties while navigating the website or mobile app, or if they have ideas to enhance accessibility features, the company invites them to reach out. Accessible communication channels are provided so that concerns can be addressed quickly and efficiently, helping the company refine its digital services to better serve all users.

While Insomnia Cookies works hard to ensure the accessibility of its own platforms, it recognizes that certain content or services may be hosted on third-party websites or applications. These external platforms, which may include social media services or other online tools, are not directly controlled by the company, and as a result, their accessibility features may differ. Insomnia Cookies cannot guarantee that third-party platforms will adhere to the same accessibility standards as its own services, so it encourages users to check the accessibility information provided by those third-party services.

In summary, Insomnia Cookies views accessibility as an ongoing commitment rather than a one-time initiative. The company is dedicated to continuously monitoring, updating, and improving its digital platforms in response to user feedback and technological progress. By focusing on inclusive design and functionality, the company ensures that all customers—regardless of their abilities—can engage with its offerings in a way that is both meaningful and convenient.